DOA Server Issue Causes Temporary GAB Application Outages


 MADISON, WI – At approximately 8:45 a.m. this morning numerous state agency applications that are hosted by the Department of Administration (DOA) Division of Enterprise Technology failed due to unknown reasons.  This affected all G.A.B. applications that are hosted on the DOA enterprise including WisVote, MyVote Wisconsin, BadgerVoters, Canvass Reporting System and the WI Data Collection System.  WisVote is the state’s electronic voter registration and election management system, and MyVote Wisconsin is the website which voters can use to find information regarding their ballots, polling places, and clerk contact information.

It now appears that these impacted applications are back online and functional, as of approximately 11:15 or 11:30 a.m.  G.A.B. staff was in constant contact with DOA as the issues were being identified and addressed, and appreciates DOA prioritizing election functions.  

Today is the final day of in-person absentee voting before the Spring Election and many clerks are also printing poll books.  The system outage has disrupted those activities and tasks.  Municipal clerks continued to conduct absentee voting throughout the morning but delays in voting may have resulted from the inability to instantaneously verify the registration information of voters.  The G.A.B. also received several calls from individuals indicating they were unable to obtain a driver’s license or State ID card from the Division of Motor Vehicles during the outage.

G.A.B. staff is continuing to work with DOA to ensure that functionality affected by this statewide outage is working correctly, and appreciates the patience of clerks and voters as this issue was being addressed.

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NR GAB WisVote outage 4.1.pdf 15.36 KB