MyVote Wisconsin Website Address Lookup Working Again after Experiencing Issues 

Date

Update 3:15 p.m.

The MyVote Wisconsin website’s address lookup feature is working again, but there may be some delays. WEC technical staff identified a server's memory issue was the cause of the problem and are working to restore the system to full capacity.  The fix required decommissioning a server involved in the load balancing of site traffic, meaning the user capacity of the site will be lessened until a new server can be installed and tested.  While we understand that the timing raised some questions, this was purely an internal, technical glitch, not the result of interference or the lack of testing protocols. 

Until the system is fully restored, the WEC encourages voters who need to find their polling place and ballot information to continue to visit our partner’s website: www.gettothepolls.com. WEC provides the Voting Information Project with official polling place location before each election.

If you need to check your voter registration status, please use https://myvote.wi.gov.

Update - 1:15 p.m.

We posted an update for clerks about the MyVote issue: https://elections.wi.gov/node/6688.

Our technical staff continues working on the problem and we will provide more information when it is available.

Initial report - 9:15 a.m.

MADISON, WI – The MyVote Wisconsin website is experiencing problems with address lookup for polling places this morning. Voters and clerks should use our backup service, https://www.gettothepolls.com/, while we fix the problem. 

The Wisconsin Elections Commission provides official polling place data to Get to the Polls, which is run by the Voting Information Project (VIP), a partnership of Democracy Works and the states to provide official information to voters about where to vote and what’s on their ballots where they look for it most—online. Having Get to the Polls as a backup is part of WEC’s contingency plan. We provide this information to VIP every election.

We will continue to provide updates.

 

 

 

For more information, contact

Reid Magney, public information officer, 608-267-7887, or reid.magney@wi.gov.